FAQs
At OKELI, we are committed to providing high-quality lighting solutions for both indoor and outdoor applications. With over 24 years of OEM/ODM experience, we deliver efficient, reliable products tailored to your needs. Below are answers to common questions to help you better understand OKELI and our products.
Contact Us
What is the lead time for orders?
Samples: Typically 10 working days.
Bulk Orders: Approximately 35 working days after receiving the deposit and confirming all specifications.
What are your payment terms?
We accept payments in USD via T/T. The standard terms are:
30% deposit before production, 70% balance before shipment.
For orders below $3000 USD, full payment (100%) is required via T/T.
How are your products priced?
Our quotations are typically based on EXW or FOB trade terms.
Do you provide OEM/ODM customization services?
Yes, we offer professional OEM/ODM customization services to meet specific requirements for product design, performance, and packaging.
What packaging options are available?
Standard packaging includes brown outer cartons and brown inner boxes.
For orders of over 1000 units per model, we offer customization services, including:Laser-engraved logos on the lamp body.
Custom-designed color boxes and cartons with your logo.
What is the minimum order quantity (MOQ)?
The minimum order quantity (MOQ) is 300 units per product.
What certifications do OKELI's products have?
Our products comply with international standards and hold certifications such as CE, CB, ROHS, BIS , and BIS, ensuring safety, quality, and reliability.
How can I become an OKELI distributor?
If you are interested in becoming our distributor, please contact our sales team through the inquiry form on the website or via email.
